Refund and Returns Policy

Last updated: January 2024

At ExoFit, we take pride in the quality of our products. However, if you are not completely satisfied with your purchase, we are here to help.

Returns

Our products are food items, and for hygiene reasons, we cannot accept returns of opened or used products. However, if you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Eligibility for Returns

  • Product is damaged during transit
  • Product is past its expiry date
  • Wrong product was delivered
  • Product is defective or spoiled

Non-Returnable Items

  • Products that have been opened or used
  • Products returned after 48 hours of delivery
  • Products without original packaging
  • Sale or clearance items (unless damaged)

Refunds

Once we receive your return request and verify the issue, we will process your refund within 7-10 business days. Refunds will be credited to the original payment method used during purchase.

Cancellations

Orders can be cancelled within 24 hours of placing the order. After 24 hours, the order may have already been processed and shipped.

How to Request a Return

To initiate a return or refund, please contact us at:

Please include your order number and a description of the issue along with photos (if applicable).

Contact

Fitness Dojo Private Limited
F-305, Block-D, Maruti Vatika, Jagjeet Pur,
Kankhal, Haridwar, Uttarakhand 249408, India